Refund policy

RETURNS

• Our policy lasts 30 days. If 30 days has gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
• Pink Line Moto provides the option of providing a preprinted shipping label for $9.99.  The cost of this fee will be deducted from your refund. 
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags still attached. This means that the item must have the tags still attached. Any signs of use (stains, makeup, perfume) or removed tags will disqualify an item for return.

Shipping
To return your product, you should ship your product to:

Brevard Superbike, 1600 S Harbor City Blvd, Melbourne FL 32901, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you opted for a prepaid return shipping shipping label the $9.99 fee will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@pinklinemoto.com.

Sale and Clearance items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@pinklinemoto.com and send your item to:

Brevard Superbike, 1600 S Harbor City Blvd, Melbourne FL 32901, United States.